Privacy Policy

1. About This Policy

Japtralia Vehicle Import Pty Ltd ("we", "us", "our"), trading as Auto Project Australia, is a Licensed Motor Car Trader (LMCT 11285) operating from 38 Sarton Road, Clayton VIC 3168. We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), the Motor Car Traders Act 1986 (Vic), and other applicable Victorian and Australian laws.

This policy explains how we collect, use, disclose and store personal information. It applies to all individuals who interact with us — including customers, prospective buyers, finance applicants, and visitors to our website.

2. What Personal Information We Collect

We may collect the following types of personal information:

• Full name, residential address, date of birth
• Email address, phone number
• Driver's licence and identity document details
• Financial information (income, employment, credit history) for finance applications
• Trade-in vehicle details including registration, VIN and odometer
• IP address, browser type and website usage data (via cookies)
• Any other information you voluntarily provide via enquiry forms or communications

3. How We Collect Personal Information

We collect personal information directly from you when you:

• Submit an enquiry, finance application or trade-in request on our website
• Contact us by phone, email, WhatsApp or in person
• Purchase or express interest in purchasing a vehicle
• Sign a contract of sale or other dealer documentation
• Subscribe to marketing communications

We may also collect information from third parties such as finance providers, credit reporting bodies and vehicle history services where permitted by law.

4. Why We Collect Personal Information

We use your personal information to:

• Process vehicle sales, transfers of ownership and associated documentation
• Assess and process finance and insurance applications
• Facilitate trade-in valuations
• Comply with our obligations under the Motor Car Traders Act 1986 (Vic), including maintaining dealer records for the required statutory period
• Comply with the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 (Cth) and verify customer identity
• Communicate with you about your enquiry, purchase or after-sale matters
• Send marketing materials (where you have consented or it is otherwise permitted)
• Improve our website and services

5. Disclosure of Personal Information

We may disclose your personal information to:

• Finance and credit providers for the purpose of arranging vehicle finance
• Insurance companies and brokers
• VicRoads (or equivalent state authority) for vehicle registration and transfer purposes
• Our legal, accounting and compliance advisers
• IT service providers who host or maintain our website and business systems
• Government agencies or law enforcement bodies where required by law

We do not sell your personal information to third parties. We do not disclose personal information overseas unless you have consented or it is required by law.

6. Motor Car Trader Record-Keeping Obligations

As a licensed motor car trader in Victoria, we are required by the Motor Car Traders Act 1986 (Vic) and the Motor Car Traders Regulations 2018 (Vic) to maintain a register of vehicles bought and sold, including details of each transaction and the parties involved. These records must be retained for a minimum of seven (7) years. This information may be accessed by Consumer Affairs Victoria or Victoria Police in the exercise of their statutory powers.

7. Credit Reporting

If you apply for finance through us or a finance partner, we or the relevant credit provider may collect, use and disclose your credit information in accordance with the Privacy Act 1988 (Cth) — specifically the credit reporting provisions in Part IIIA — and applicable credit reporting codes. You will be notified separately if your credit information is to be accessed from or disclosed to a credit reporting body.

8. Cookies and Website Analytics

Our website may use cookies and similar tracking technologies to improve your experience and to analyse website traffic. You can control cookies through your browser settings. Some features of the website may not function correctly if cookies are disabled. We may use third-party analytics services (such as Google Analytics) that collect anonymised usage data in accordance with their own privacy policies.

9. Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. This includes physical security at our premises, access controls on our systems, and secure data storage. When personal information is no longer required and we are not legally obliged to retain it, we will take reasonable steps to destroy or de-identify it.

10. Your Rights

Under the Australian Privacy Principles you have the right to:

• Access the personal information we hold about you
• Correct personal information that is inaccurate, incomplete or out of date
• Opt out of receiving direct marketing communications at any time
• Complain about a breach of the Australian Privacy Principles

To exercise any of these rights, please contact us using the details below. We will respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992. For matters specific to Victoria, you may also contact the Consumer Affairs Victoria at www.consumer.vic.gov.au.

11. Marketing

We may send you marketing communications about vehicles, promotions and services where you have provided consent or where it is otherwise permitted under the Spam Act 2003 (Cth) and the Do Not Call Register Act 2006 (Cth). You may opt out at any time by contacting us or using the unsubscribe link in any marketing email.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on our website. We encourage you to review this policy periodically.

13. Contact Us

For privacy-related enquiries, access requests or complaints, please contact: